IMAP: Set up email

 

 Note: If you’re upgrading from POP to IMAP, rest assured, you will not lose your previous email data. Simply follow the steps below to set up a new mailbox on your preferred device or email client to retrieve your messages.

Internet Message Access Protocol (IMAP) lets you access email stored on a server from multiple devices. To use IMAP email, you must have an email plan that supports IMAP. If you have IMAP-enabled Workspace email, you can set it up in pretty much any email client, on whatever computer or device you want.

 Note: These are generic instructions, and may differ, depending on which client you are using. Please see More Info for specific client instructions.

  1. You need to know your IMAP server address and available ports. To find them, go to the Email Setup Center.

    Read more about the Email Setup Center.

  2. Open your chosen email client, and create a new account.
  3. Locate the IMAP settings area.
  4. Enter the following:
    FieldEnter
    UsernameYour full email address
    PasswordYour email account password
    Incoming Mail ServerThe information shown in the Email Setup Center
    Outgoing Mail ServerThe information shown in the Email Setup Center
    Incoming PortOne of the options shown in the Email Setup Center, for with or without SSL
    Outgoing PortOne of the options shown in the Email Setup Center, for with or without SSL
  5. Your email client may require password authentication for your Outgoing Mail Server. If so, you must have the server log on, and enter your full email address and password in the Outgoing Mail Server settings area.